If you don't see your registration email, please check your spam folder, this sometimes happens.
New to Flight Rising? We've put together a mini-FAQ for you!
The Rules - Read these first
The Site Rules & Guidelines
Technical and Customer Service
Always email us with the email you have registered with your Flight Rising account. If a player emails us using a different email, we will not be able to assist.
I purchased gems and have not received them yet!
We apologize for that delay, it does sometimes happen. Please send us the necessary information through Contact Us from the email you have registered with your Flight Rising account and your transaction ID#.
I found a bug!
The Bug Reports Forum is where you want to go. Bugs can't be found and squashed without player reports and we appreciate every single one of them.
When you visit this board, please read the stickies at the top of the forum, especially Known Issues and Bug Reporting Guide. Many issues are known and have tracking threads to help the devs consolidate player reports.
Expired Auctions Not Returned
Expired auctions are returned about every hour in order to reduce server load. This is intended. If your expired auction has not returned after a full hour has passed, please send us a message through Contact Us with the dragon ID# and your Lair ID#.
My dragon was purchased twice!/I purchased a dragon and did not receive it!
This unfortunately happens sometimes. Please use Contact Us with the details: dragon ID#, date and time of the purchase, the amount of currency involved.
I need Customer Service!
If you have an issue that requires customer service, use the Contact Us form here.
Where can I find updates on Flight Rising?
On both the front page and the archived announcements forum.
General Game Play:
I need help!
The Help Forum is a fantastic resource with many kind players willing to share information and help a fellow player in need.
What is Exalting?
Exalting is the mechanic to remove excess dragons from the system and helps your Flight in a Dominance battle.
Be careful - Exalting is permanent!
I Exalted my progenitors and didn't get any rewards!
This is working as intended. Progenitors can be Exalted but to prevent abuse and exploitation they do not reward treasure or count towards Dominance.
While you can Exalt your progenitors, we suggest not doing this right away as Exalting is permanent.
I can't add a Familiar!
You can only bond with one type of familiar. If you have duplicate Familiars of the same type you will not be able to attach them to multiple Dragons in your Lair; however, you can sell them in the Auction House or trade them with other players!
I can't breed my dragons!
If your dragons are off their cooldown but you still can't breed them check to see what is the energy level of the dragon in question? If it is too low, they will not be able to breed. Feed your dragons and try again.
I can't use my dragon in Coliseum!
A dragon cannot be used in Coliseum if they are Unnamed or their energy level is too low.
I have all this food but my dragons are still going hungry!
You need to Convert the food in your Hoard to food points. Go to your Hoard, select the type of food you want (check the upper left corner of the thumbnail), and click "Convert" at the bottom of the page.
To all of you who have joined us today: thank you and welcome!